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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liah Chernous

March 9, 2024

5  out of  5 rating by Liah Chernous
"Wendy and Sandoval team are the best!!!!!!!!!!!"
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Maggie

March 9, 2024

5  out of  5 rating by Maggie
"Was going to court to try an get my citation dismissed and found that I needed a letter from State Farm. I had requested one right after the wreck but it was too early to get it. Was told I would get it when the claim was settled. I got busy with taxes, a very sick cat, and emergency repairs, and realized, a few hours before I was due in court, that I had never gotten the letter. I called my agent's office and spoke to Grace Corner, who understood my dilemma and promised that she would do all she could to get it to me before I left the house. Shortly after, Grace called to tell me that she was emailing a letter to me that she had pressed the Claims Dept. to rush through. I printed it, took it to court and got the citation dismissed, no fine, no points on my insurance and no court fees! I am so impressed with Grace's commitment and her sense of urgency in getting it done - she went "above and beyond" with Customer Service. She has my appreciation and my respect for her professionalism and commitment. Thank you, Grace, you are a real credit to State Farm. Hope they appreciate your work as much as I do."
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David Chernous

March 8, 2024

5  out of  5 rating by David Chernous
"Rebecca was very helpful with getting my insurance. She was nice, respectful, and did her job very well. I recommend her to others who go to this state farm location."
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Brian Ortega

March 8, 2024

5  out of  5 rating by Brian Ortega
"He trabajado con varias compañías de seguros, pero esta vez fue mi primera vez con state farm y me encantó, Tammy fue demasiado amable, resolvió todas mis dudas y me ayudó en todo el proceso de asegurar mi auto, inclusive me mostró la ventajas de usar state farm en cualquier línea de seguro."
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Mary Rubin

March 5, 2024

5  out of  5 rating by Mary Rubin
"I started working with Tammy at Rebecca Sandoval’s State Farm agency after moving to Asheville about a year ago. Coming from out of state and needing to get set up with new insurance on everything including the purchase of a new car and new home, it was somewhat overwhelming. Tammy has walked me through all the details so efficiently, saving me money where she could, getting my billing set up correctly, and always being responsive and available when I have questions. I recommend Tammy and this agency to everyone I know."
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Alice Prior

February 27, 2024

5  out of  5 rating by Alice Prior
"I've been sorting through multiple insurance policies across multiple insurance firms and I can say that Humberto is hands down the best. He's responsive and incredibly helpful. He has taken the time to make our account accurate and fix the mistakes of another insurance company. I highly recommend him."
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Christian Andree

February 24, 2024

5  out of  5 rating by Christian Andree
"This office was extremely understanding and helpful from me signing up for insurance until needing to cancel. I canceled my auto because I bought a new car and had to sign with a different agency on short notice, but I kept my home and auto insurance with them."
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Taylor Small

February 22, 2024

5  out of  5 rating by Taylor Small
"Very responsive."
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James Mullen

February 20, 2024

5  out of  5 rating by James Mullen
"Debbie was terrific in helping us with a matter. The team is always there for us!"
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John Siarkowski

February 16, 2024

5  out of  5 rating by John Siarkowski
"Nice people to work with. Always responsive and professional."
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John Collins

February 16, 2024

5  out of  5 rating by John Collins
"Debbie Shroyer fought for and got me thousands of dollars more for the repairs on my roof than was imitially offered. I am so glad she is on my side! And it is always a pleasure to talk to her as she solves the smallest to the biggest problems. I am sure Rebecca realizes what her worth is to the agency. Thank you!"
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Larissa Pitts

February 15, 2024

5  out of  5 rating by Larissa Pitts
"Rebecca Sandoval's State Farm Agency provides excellent customer service! Wendy Gurley, Service Manager, stays on top of accounts and responds to inquiries promptly, efficiently and with most helpful attitude! We appreciate knowing we have an insurance agency that we can rely on that has such knowledgeable and dedicated personnel!"
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Mallory Moore

February 6, 2024

5  out of  5 rating by Mallory Moore
"Wendy Gurley was so kind in helping me choose the perfect plan for me. I greatly appreciate the knowledge she had shared with me about which life insurance to choose. She went into depth with me not knowing what to choose and suggested the perfect options to fit my needs. She is respectful and helpful! Thank you very much !"
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Mr Zurkon

February 6, 2024

5  out of  5 rating by Mr Zurkon
"Had a relatively fast and easy experience with Mrs.Gurley. Any questions I had were answered with little to no wait. Couldn’t have asked for a better experience!"
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Gold Alba

February 3, 2024

5  out of  5 rating by Gold Alba
"I never thought I would say this about my experience with an insurance agent, but dealing with Stacy Shelley, the Sales Manager at the Rebecca Sandoval - State Farm Insurance Agency was a pleasure and a delight. Ms. Shelley is highly knowledgeable, patient and takes the time to explain everything in a clear, concise transparent manner. She keeps her word and provides all the documentation in a timely manner, an added bonus is that she is really nice person. I wish everyone I deal with is like her, what a joy life would be. The main thing is that I trust her which is most important to me. I can say the same thing about this insurance agency, in April it will be 14 years that I’ve been with them."
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Stephanie Sheppard

January 31, 2024

5  out of  5 rating by Stephanie Sheppard
"Stacy Shelley is our agent and she is fantastic to work with. Communication is great, service is efficient. Everyone we've worked with in the Sandoval office has been very helpful."
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Brooklyn Pittman

January 30, 2024

5  out of  5 rating by Brooklyn Pittman
"This was my first time getting my own auto insurance. Coleman answered every question I had in a respectful way and he went the extra mile to help me get the best price possible. I would highly recommend this company to anyone that asked me!"
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Eric Carlberg

January 16, 2024

5  out of  5 rating by Eric Carlberg
"Have had a great experience setting up auto and renters insurance. Coleman especially was professional and responsive throughout the whole process. Highly recommend!"
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Forrest Bolick

January 15, 2024

5  out of  5 rating by Forrest Bolick
"State farm makes insurance easy. Thanks Stacy."
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Steven Baker

January 13, 2024

5  out of  5 rating by Steven Baker
"Gracie Comer at Rebecca Sandoval State Farm agency was very helpful to me in making a revision to my auto insurance policy on Jan 12th. She explained the benefits of the change clearly and responded efficiently to a request for an attached policy page. Steve Baker"
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Carly Specht

January 12, 2024

5  out of  5 rating by Carly Specht
"Only great experiences here so far! Gracie helped me add renter's insurance to my auto insurance earlier this week and the process was quick and seamless."
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Janis Rafkin Spira

January 12, 2024

5  out of  5 rating by Janis Rafkin Spira
"Stacy is the best!"
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Tina White

January 11, 2024

5  out of  5 rating by Tina White
"The Sandoval team has delivered great service to our family for eight years. They have advised us, anticipated issues with policy renewals, and responded quickly to life events. Practically family!"
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C.J. Green

January 9, 2024

5  out of  5 rating by C.J. Green
"Very helpful and always there to provide feedback and the space to take that advice lol. Love this branch to deatg"
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Allen Reese

January 8, 2024

5  out of  5 rating by Allen Reese
"Excellent service, quick responses and very pleasant staff that will go above and beyond expectations. Wendy took my call 15 minutes before the end of the day and completed my request before they closed. Very happy with my decision to go with Rebecca and team!"